Page Text: Comment: AppWorx was unavailable for about 15 minutes around 8:30am today (Thursday, Oct. 22).
10/22/20 @ 08:42 AM
Comment: AppWorx users may be unable to log in right now. Staff are investigating.
10/17/20 @ 01:27 PM
10/09/20 @ 01:20 PM
Status: Info
Comment: AppWorx will be unavailable on Saturday, October 17, from 7am to 7pm while staff perform maintenance. Any AppWorx job scheduled to run during this time will run after work is complete.
9/08/20 @ 10:21 AM
8/31/20 @ 07:58 AM
Status: Available
Comment: If you had a job scheduled after 9pm on 8/28, please check the History pane in AppWorx. If the output of the job is not listed, the job may have been lost during the incident and should be resubmitted. We contacted users who we believe were affected by this incident via email between 2:30pm and 2:45pm on Aug. 29.
8/29/20 @ 02:46 PM
Status: Available
Comment: This service was restored at 12:57pm on Saturday, Aug. 29. If you had a job scheduled after 9pm on 8/28, check the History pane. If the output of the job is not listed, the job may have been lost during the incident and should be resubmitted. We contacted users who we believe were affected by this incident via email between 2:30pm and 2:45pm today (Aug. 29).
8/29/20 @ 01:12 PM
Status: Available
Comment: This service was restored at 12:57pm on Saturday, Aug. 29. If you had a job scheduled after 9pm on 8/28, check the History pane. If the output of the job is not listed, the job may have been lost during the incident and should be resubmitted.
8/29/20 @ 01:01 PM
Status: Available
Comment: This service was restored at 12:57pm on Saturday, Aug. 29. If you had a job scheduled to run after 9pm Friday night, please check the status and resubmit if needed.
8/29/20 @ 11:11 AM
Status: Unavailable
Comment: AppWorx jobs scheduled to run last night (Friday, Aug. 28) did not run. Staff began investigating the issue overnight. Around 11am, they started implementing a potential fix. More updates to come.
8/29/20 @ 07:48 AM
Status: Unavailable
Comment: AppWorx jobs scheduled to run last night (Friday, Aug. 28) did not run. Staff began investigating the issue overnight. Work to restore service will resume this morning (Aug. 29).
8/19/20 @ 10:14 AM
8/17/20 @ 11:51 AM
Status: Info
Comment: AppWorx was successfully upgraded on August 15. This morning (Aug. 17), some users report they are unable to access AppWorx. We put a fix in place around 9am, so if you had problems connecting earlier this morning, please try connecting again now. AppWorx was upgraded over the weekend, so please see your email on how to upgrade your AppWorx software. If you cannot connect to AppWorx, please call the Tech Desk at 541-346-HELP.
8/17/20 @ 09:03 AM
Status: Partially Unavailable
Comment: AppWorx was successfully upgraded on August 15. This morning (Aug. 17), some users report they are unable to access AppWorx. We put a fix in place around 9am, so if you had problems connecting earlier this morning, please try connecting again now. AppWorx was upgraded over the weekend, so please see your email on how to upgrade your AppWorx software.
8/17/20 @ 08:59 AM
Status: Partially Unavailable
Comment: AppWorx was successfully upgraded on August 15. This morning (Aug. 17), some users report they are unable to access AppWorx, and we are putting a fix in place now to resolve this problem.
8/17/20 @ 08:58 AM
Status: Partially Unavailable
Comment: AppWorx was successfully upgraded on August 15. This morning (Aug. 17), some users report they are unable to access AppWorx, and we are working to resolve the issue that's causing this problem.
8/17/20 @ 08:48 AM
Status: Partially Unavailable
Comment: AppWorx was successfully upgraded on August 15. This morning (Aug. 17), some users report they are unable to access AppWorx. To run AppWorx, users must have upgraded software installed on their computers. If you have questions, please refer to your email or call the Technology Service Desk at 541-346-4357. Staff are also actively working now to verify the health of this service.
8/15/20 @ 06:39 PM
Status: Info
Comment: AppWorx was successfully upgraded on August 15. To run AppWorx, users must have upgraded software installed on their computers. If you have questions, please refer to your email or call the Technology Service Desk at 541-346-4357.
8/13/20 @ 04:52 PM
Status: Info
Comment: AppWorx will be unavailable for 24 hours this weekend — from Saturday, Aug. 15, at 7:30am, to Sunday, Aug. 16 at 7:30am — while staff install an upgrade. Jobs will be paused during the work and will automatically run once the service is restarted. After the upgrade, AppWorx users will need to have upgraded software installed on their computers. Information Services has provided details by email to AppWorx users and the IT staff supporting them.
8/13/20 @ 04:51 PM
Status: Info
Comment: AppWorx will be unavailable for 24 hours this weekend — from Saturday, Aug. 15, at 7:30am, to Sunday, Aug. 16 at 7:30am — while staff install an upgrade. Jobs will be paused during the work and will automatically run once the service is restarted. After the upgrade, AppWorx users will need to have upgraded software installed on their computers. Information Services has provided details directly to AppWorx users and the IT staff supporting them.
7/11/20 @ 01:39 PM
7/07/20 @ 08:47 AM
Status: Info
Comment: AppWorx will be unavailable on Saturday, July 11, from 7am to 7pm while staff perform maintenance. Any AppWorx job scheduled to run during this time will run after work is complete.
7/06/20 @ 09:49 AM
7/01/20 @ 06:45 AM
Status: Available
Comment: AppWorx was restored at 1:40am on July 1. (The previous report--that AppWorx was still out of service--was incorrect.)
7/01/20 @ 06:36 AM
Status: Unavailable
Comment: AppWorx is out of service. The incident began on Tuesday, June 30 at 5:20pm. We will post an update this morning (7/1) on the restoration efforts.
7/01/20 @ 01:21 AM
Comment: Staff are working to restore this specific service now
6/30/20 @ 08:21 PM
Status: Unavailable
Comment: This service is unavailable. Staff have found the root cause, and around 7pm, staff started working on a plan to restore service in conjunction with the vendor. The incident began at approximately 5:20pm.
6/30/20 @ 06:21 PM
Comment: Staff are investigating the root cause. The incident began at approximately 5:20pm.
6/30/20 @ 05:53 PM
Comment: Staff are investigating the root cause. The incident began at approximately 5:47pm.
5/27/20 @ 08:15 AM
5/26/20 @ 10:43 AM
Status: Available
Comment: AppWorx was restarted between 10:00am and 10:15am on Tuesday, May 26 because the service was running very slowly.
5/26/20 @ 09:29 AM
Status: Slow
Comment: AppWorx is running slowly this morning, and it will be restarted today (Tuesday, May 26) at 10:00am. Between 10:00am and 10:15am, the application will be unavailable. Please do not schedule any jobs to run during this 15 minute period. Other scheduled jobs will run after the application is restarted.
5/26/20 @ 09:18 AM
Status: Slow
Comment: AppWorx is running slowly this morning, and it will be restarted today (Tuesday, May 26) at 9:30am or 10:00am. During that time, the application will be unavailable. Scheduled jobs will run after the application is restarted.
5/26/20 @ 09:17 AM
Status: Info
Comment: AppWorx will be restarted today (Tuesday, May 26) at 10:00am. During that time, the application will be unavailable. Scheduled jobs will run after the application is restarted.
5/21/20 @ 08:36 AM
5/18/20 @ 08:06 AM
Status: Info
Comment: AppWorx was unavailable for a while this morning (Monday, May 18; downtime estimated 5:30am-8am) due to unanticipated side effects of maintenance on another system. AppWorx has now been restored.
5/18/20 @ 08:04 AM
Status: Info
Comment: AppWorx was unavailable for a while this morning due to unanticipated side effects of maintenance on another system. AppWorx has now been restored.
5/18/20 @ 07:28 AM
Comment: Staff are working on the issue.
4/28/20 @ 02:35 PM
Status: Partially Unavailable
Comment: AppWorx users must take action to continue using AppWorx beyond May 3. Specifically, a new "keystore" must be installed on your computer. For details, please connect to UO VPN, then visit https://appworx.uoregon.edu/APPWPROD/AppWorxKeystore.html. * * * * * * * * * * Separately, AppWorx fails to run for Mac users connected via UO VPN with an "RMI connection failure" message. Staff continue working to develop a workaround.
4/10/20 @ 11:43 PM
Status: Partially Unavailable
Comment: AppWorx fails to run for Mac users connected via UO VPN with an "RMI connection failure" message. Staff continue working to develop a workaround.
4/07/20 @ 08:27 AM
Status: Partially Unavailable
Comment: AppWorx will be unavailable on Friday, April 10 from 7pm to 11pm while staff perform maintenance. Any AppWorx job scheduled to run during this time will run after work is complete. Also, AppWorx fails to run for Mac users connected via UO VPN with an "RMI connection failure" message. Staff continue working to develop a workaround.
4/06/20 @ 12:13 PM
Status: Partially Unavailable
Comment: AppWorx fails to run for Mac users connected via UO VPN with an "RMI connection failure" message. Staff continue working to develop a workaround.
4/02/20 @ 12:59 PM
Status: Partially Unavailable
Comment: AppWorx fails to run for Mac users connected via UO VPN with an "RMI connection failure" message. Staff will continue investigation Thursday afternoon. Note that Windows users are not affected.
4/01/20 @ 06:19 PM
Status: Partially Unavailable
Comment: AppWorx fails to run for Mac users connected via UO VPN with an "RMI connection failure" message. Staff investigated into Wednesday evening and will continue investigating Thursday morning. Note that Windows users are not affected.
4/01/20 @ 02:40 PM
Status: Partially Unavailable
Comment: Users are reporting that AppWorx fails to run for Mac users connected via UO VPN with an "RMI connection failure" message. Staff are investigating. Note that Windows users are not affected.
4/01/20 @ 02:29 PM
Status: Partially Unavailable
Comment: Users are reporting that AppWorx fails to run for Mac users connected via UO VPN. Staff are investigating.
1/22/20 @ 09:10 AM
1/17/20 @ 10:43 AM
Status: Info
Comment: AppWorx was unavailable from approximately 10:10am to 10:27am today (Friday, Jan. 17). During that time, login attempts failed with an " AwE-5103 network socket error". Staff resolved the issue and restored the service.
1/17/20 @ 10:41 AM
Comment: AppWorx was unavailable from approximately 10:10am to 10:27am today (Friday, Jan. 17).
12/28/19 @ 08:36 AM
12/20/19 @ 11:28 AM
Status: Info
Comment: AppWorx will be unavailable from Friday, Dec. 27 at 7pm to Saturday, Dec. 28 at 12pm (noon) while staff perform maintenance. Any AppWorx job scheduled to run during this time will run after work is complete
12/20/19 @ 11:27 AM
Status: Available
Comment: AppWorx will be unavailable from Friday, Dec. 27 at 7pm to Saturday, Dec. 28 at 12pm (noon) while staff perform maintenance. Any AppWorx job scheduled to run during this time will run after work is complete
12/18/19 @ 08:28 AM