Page url: https://www.healthywa.wa.gov.au/Contact-us

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Page Title: Contact us

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Page Description: Contact details for WA Health Department, where to get help

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Page Keywords: contact, help, contact us, compliment, complaint, complaints, complain, feedback, recommendation, suggestion, website, web, contact, contact details, phone number, email, address, mail, mailing, postal, National Relay Service, patient, query, enquiry, outpatient appointments, medical records, health services, help lines, National Health Services Directory, NHSD, ordering publications, WA Health Online Publications Ordering System, careers

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Page Text: Please note: The Department of Health has a duty of care to maintain patient confidentiality and will not disclose information to any individual unless they are directly involved in the health care of the patient. Outpatient appointments To cancel or reschedule an outpatient appointment call: Outpatient Direct 1300 855 275 – National Relay Service callers 13 36 77. Medical records To access the medical records of yourself or another person regarding treatment received at a WA Health hospital or health service you will need to lodge an application form via the Freedom of Information (FOI) process. Medical records from private practices These are owned by the medical practitioner (if it is a solo practice) or the practice (if the doctor is part of a corporate medical practice). WA Health cannot help with these. You may wish to contact Australian Health Practitioner Regulation Agency (external site) which supports the Medical Board of Australia (external site) . Health services and help lines Phone numbers can be found on the emergency and crisis services page. Additional health service information and help line telephone numbers can be found by searching the National Health Services Directory . Website feedback Your feedback will help us improve our website. For feedback about the HealthyWA website please email the team at healthywa@health.wa.gov.au (If your query is about VaccinateWA, SafeWA etc. or a general enquiry please use the online form ). Ordering publications Use our online publications ordering system (external site) to find and order publications. Still need help? Email us with the publication details including title, publication date and HP number if possible (generally found on the back of the publication). Careers For information about WA Health jobs and careers visit the Department of Health website (external site) . Last reviewed: 06-12-2021 This publication is provided for education and information purposes only. It is not a substitute for professional advice. Information about a service, product or treatment does not imply endorsement and is not intended to replace professional advice. Readers should note that over time currency and completeness of the information may change. All users should seek advice from a qualified professional for answers to their questions. Related sites

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