Page Text: Museum Accessibility
Share
The health and safety of our visitors, staff, and volunteers are our highest priority. To help reduce the risk of transmission of COVID-19, the Museum is reopening on a limited basis with new visitor requirements and safety measures in place. Free timed-entry tickets are required to enter the Museum building.
Getting Around the Museum
The Museum is fully accessible to visitors who use mobility assistive devices.
Elevators are available to access all floors.
Ramps are available where there is a change in floor height.
Wheelchairs are available as needed from the coat check on the main floor of the Museum. Ask at the information desk when you arrive.
Accessible restrooms are available on every floor of the Permanent Exhibition and on the Museum’s lower level.
Visitors may be dropped off on the 14th Street side of the building for easier access to the building by car. There is no public parking at the Museum.
Hours, Location, and Transportation
The Museum is located on the National Mall and is open from 11 a.m. to 4 p.m. It is closed Wednesdays.
For Visitors Who are Blind or Have Low Vision
Exhibitions
The Museum offers guided highlights tours upon request for visitors who are blind or who have low vision and their guests. These tours are led by trained staff or volunteer docents and include visual description and touchable objects. Please provide two weeks notice before your visit so we can accommodate your request. Contact GHT@ushmm.org , 202.488.6100, or use this form to request a tour.
Request a Tour
Visitors to the Permanent Exhibition receive an ID card showcasing the life history of a person who lived during the Holocaust. Large print and Braille ID cards are available on request at the information desk on the Museum’s main floor.
Self-Guided Tour
The Museum offers an audio-descriptive tour of its Hall of Witness and Hall of Remembrance for visitors who are blind or have low vision. You may download the audio files to your own device here .
For Visitors Who are Deaf or Hard of Hearing
Exhibitions
All multimedia in exhibition spaces are captioned, and most multimedia that use audio are equipped with T-coil technology.
Programs
All First Person programs are open-captioned in real time. Visitors to programs in the Museum’s auditoriums may request assistive-listening devices on a first-come, first-served basis. All recorded programs are available online with captions.