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> Information on accredited courses
Accredited courses and modules are developed and managed by organisations and individuals and are accredited through the regulatory bodies ASQA, VRQA or WA TAC. For more information on a specific course:
Look for the course using the Training.gov.au Nationally recognised training search page
Once you have found the accredited course or module go to the Contact details section where you will find Content Enquiries information
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> Checking the Recognition of Prior Learning (RPL) process for a course
Recognition of Prior Learning (RPL) is way of using your existing skills to get a (full or part) formal qualification. RPL not only takes into account any previous study you may have done, but also any experience you have gained at work, through life or within the community, paid or unpaid. All RTOs must provide access for students to an RPL assessor who you will need to provide evidence that your knowledge and skills meet the required standards.
To get started, find the course you want on MySkills . Select an RTO that is offering the course that best suits your requirements and ask them about applying for RPL.
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> Making a complaint about a Registered Training Organisation (RTO) or Broker
The National Training Complaints Hotline allows vocational education and training students to bring their concerns to the attention of regulators.
Through the National Training Complaints Hotline, complaints will be directed to relevant authorities, connecting consumers with the most appropriate organisation to assist them.
The joint initiative with state and territory governments not only helps apprentices and students to lodge complaints but also serves employers concerned about any aspect of the training system.
Consumers can register a complaint with the National Training Complaints Hotline by:
Phone: 13 38 73, Monday–Friday, 8am to 6pm nationally.
Email: NTCH@education.gov.au
The National Training Complaints Hotline uses the services of the Translating and Interpreting Service and National Relay Service.
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> Signing in to training.gov.au and setting up notifications
Training.gov.au notifications allow users to subscribe to Training Packages, qualifications, units, skill sets and accredited courses (Nationally Recognised Training) and be automatically notified via email when these are updated. For example, when a new version of the Nationally Recognised Training becomes available or when the Nationally Recognised Training is superseded. Similarly, users can also subscribe to Registered Training Organisations and be notified when they are updated, for example when scope items or contact details are changed.
To sign up to notifications for Nationally Recognised Training and Registered Training Organisations, you will need to:
Create a Training.gov.au account and sign into the website ;
Use the search to navigate to the page of the Registered Training Organisations or Nationally Recognised Training you want to subscribe to.
In the top right hand corner of the Registered Training Organisations or Nationally Recognised Training page, click Notify me of changes. You will then be prompted to select which changes for the Registered Training Organisations or Nationally Recognised Training you would like to subscribe to.
To edit your notification preferences and view which notifications you have signed up for, you will need to:
Click the Notifications button located in the tab buttons at the top of the page;
Select the course/s you wish to be notified about;
Click Notify me of changes;
Select the option of either ‘all changes’, ‘new release’ or ‘classifications’’
Save.
If you need to reset your training.gov.au user account password, you can do this by completing the following steps:
Navigate to the sign in page ;
Click on Forgotten your password?
Fill out account information form and click the Recover button.
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> Using the compare text tool
The compare text tool allows the content of a training product to be compared with the content of another training product, highlighting the differences between the two.
This tool is particularly useful when needing to see what has changed between:
A superseded training product and the new training product that has superseded it.
An old version of a training product and a newer version of the training product that has replaced it.
Please note the compare Text tool can only be used to compare between two of the same type of training product (e.g. two Qualifications). The Compare Text tool is not available for Accredited courses.
When viewing the details page of a training product, the compare text tool can be found immediately below the Content table.
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> Connecting to training.gov.au web services
The National Register Training.gov.au has a web service available to stakeholders free of charge, which allows data downloads from training.gov.au to be completed by external systems. Below are the details of accessing the web-services in our test environment called – ‘Sand-box’. Once it is setup and tested you can provide the following details to us and we will set up a read-only ‘Production web-service’ account access for you:
Organisation Name