Page Text: Got a question on a Macquarie banking or financial services product?
Here you'll find FAQs to help you manage your Macquarie accounts.
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Feedback and complaints
Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.
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Need financial assistance?
Where you feel you may not be able to meet your regular repayments or some other financial obligation, please contact us to see how we can work together towards a solution for you.
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Banking Code of Practice
Macquarie Bank Limited subscribes to the Banking Code of Practice, an industry code of conduct developed by the Australian Banking Association, which sets standards of good conduct for banks, their staff and their representatives.
For more help and support topics, visit Macquarie Help Centre
Additional information
Unless stated otherwise, this information is provided by Macquarie Bank Limited AFSL and Australian Credit Licence 237502 and does not take into account your objectives, financial situation or needs. Before making any financial investment decision or a decision about whether to acquire a product mentioned on this page, a person should obtain and review the terms and conditions relating to that product and also seek independent financial, legal and taxation advice.
Macquarie Private Bank is a division of Macquarie Bank Limited, and its services are available to selected clients only at Macquarie’s discretion.
Asset finance, car sourcing and related services are provided by Macquarie Leasing Pty Ltd ABN 38 002 674 982 Australian Credit Licence 394925.
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As benchmarked across major lenders.
Home loan information and interest rates are current as at 25 March 2022 for new loans only and are subject to change.
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Rate applies to new loans secured by new and demo electric vehicles, effective from 14 April 2022 subject to change without notice. Not available to rental buyers. All applications are subject to the satisfaction of approval criteria. Terms, conditions, fees and charges apply.
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The comparison rate is based on a secured consumer loan of $30,000 and a term of 5 years. WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.