Page Title: Troubleshooting internet browser issues | Eventbrite Help Centre

  • This webpage makes use of the TITLE meta tag - this is good for search engine optimization.

Page Description:

  • This webpage DOES NOT make use of the DESCRIPTION meta tag - this is NOT GOOD for search engine optimization.

Page Keywords:

  • This webpage DOES NOT make use of the KEYWORDS meta tag - whilst search engines nowadays do not put too much emphasis on this meta tag including them in your website does no harm.

Page Text: Helpful links If you’re having technical problems, clear your cache and cookies and update your browser. If you're still experiencing trouble, try a different internet browser. Eventbrite recommends using Google Chrome or Mozilla Firefox for the best experience.

Clear your cache and cookies.

An overloaded browser can cause problems with loading or formatting issues on a website, like missing images or buttons that don't respond when clicked. Try clearing your browser’s cache and cookies.

Update your browser.

Features that are used by your browser can only work correctly if your browser is up to date and supported. Go to https://www.whatsmybrowser.org to check if you are using the latest version of your browser. That website will tell you what browser you’re using and which version. If you need to update your browser, there is a link for you to do so there.

Update your Java plugin.

In terms of connectivity and responsiveness, a number of websites rely on Java. Confirm your Java plugin is up to date. If not, you can update directly through the Java website.

Try a different web browser.

Eventbrite recommends Google Chrome or Firefox for the best experience. Internet Explorer versions 11 and earlier are no longer supported. If you don't have permission to download on your work computer, contact your IT department to request they add it to your system.

Turn off ad blocker.

Turn off your ad blocker to avoid problems accessing certain pages.

Increase the size of your browsing window.

If you don't see the option to scroll you may be zoomed in too far. Try increasing the size of your browser window, or zoom out.
To zoom out on a PC, hold down the (Control) key on your keyboard and press the (-) key. To zoom out on a Mac, hold down the (Command) key on your keyboard and press the (-) key. 

Helpful links

Did this article answer your question? How can we improve th​is Eventbrite Help Centre ​article?​ Glad we could help! Can you tell us what specifically helped you? --None-- The steps provided didn’t work The article is complex or confusing The images or links didn't work I don't like the feature this article is about I have more questions about this topic I can't find an article about my issue Thanks for letting us know what worked for you! Thanks. Knowing what's wrong helps us make it right. An error has occurred! Let us know using the 'Contact Us' link below. false Still have questions? Contact us . Site Navigation

  • This webpage has 446 words which is between the recommended minimum of 250 words and the recommended maximum of 2500 words - GOOD WORK.

Header tags:

  • It appears that you are using header tags - this is a GOOD thing!

Spelling errors:

  • This webpage has 1 words which may be misspelt.

Possibly mis-spelt word: Eventbrite

Suggestion: Britten

Broken links:

  • This webpage has no broken links that we can detect - GOOD WORK.

Broken image links:

  • This webpage has no broken image links that we can detect - GOOD WORK.

CSS over tables for layout?:

  • It appears that this page uses DIVs for layout this is a GOOD thing!

Last modified date:

  • We were unable to detect what date this page was last modified

Images that are being re-sized:

  • This webpage has no images that are being re-sized by the browser - GOOD WORK.

Images that are being re-sized:

  • This webpage has no images that are missing their width and height - GOOD WORK.

Mobile friendly:

  • After testing this webpage it appears to be mobile friendly - this is a GOOD thing!

Links with no anchor text:

  • This webpage has no links that are missing anchor text - GOOD WORK.

W3C Validation:

Print friendly?:

  • It appears that the webpage does NOT use CSS stylesheets to provide print functionality - this is a BAD thing.

GZIP Compression enabled?:

  • It appears that the serrver does NOT have GZIP Compression enabled - this is a NOT a good thing!