Page Text: Service smarter, not harder with IT that’s automated absolutely everywhere.
Real Talk:
Getting IT Right
Every part of our business lives by one simple truth – automate or die.
So why are Bob, Susan, and an office full of IT experts still routing tickets, configuring networks, and onboarding employees with their own two hands?
IT needs an upgrade. Badly.
Welcome to
SysAid Service Automation
Service Automation uses AI built from a decade of real usage data from over 4,000 organizations. It makes every aspect of ITSM so breezy and automatic, they basically run themselves, which frees IT up to keep your business going strong.
Ticket Automation
Dave and the dispatch team drowning in tickets?
Enter ticket automation. When it’s doing its thing, that flood of tickets magically sorts itself — automatically prioritizing by SLA and routing them straight to the right desk. That way, everyone opens tickets without blinking, knowing that Dave and the dispatchers have IT all handled.
Task Automation
Resetting printers, creating users, granting access. Same IT, different day. Enough already.
That’s why task automation handles all the repetitive tasks IT usually spends most of every day dealing with. With all the endless, recurring stuff taken care of, IT can finally enjoy that longer lunch break they deserve.
Self-Service Automation
When it comes to the day-to-day stuff, why not let employees just do IT themselves?
That’s where self-service automation comes in. Employees get the same self-service experience at work as they do everywhere else. With easy, automated fixes they can perform all by themselves, employees just click, text, or chat and IT’s done.
Learn more
Workflow Automation
There’s way more to IT than tickets. Complex processes are constantly happening online, offline, and across departments — and they all rely on IT. Yikes.
Luckily, you’ve got workflow automation which transforms manual tasks across the entire organization into smooth, fully automated digital processes. So now, even tricky, cross- company flows like employee onboarding run all on their own, with just a click.