Page Text: Toilets
An accessible toilet is located in the foyer.
A Changing Places toilet is located on Level 1 Royal Festival Hall next to the JCB Glass Lift, for the exclusive use of disabled people who need personal assistance to use the toilet.
The facility includes a height-adjustable bench, tracking hoist system, a centrally-placed toilet, a height-adjustable basin and a shower. The key for this room is available from the Welcome Hub on Level 2, Royal Festival Hall. The facility is open daily 10am – 11pm.
Cloakroom
The Queen Elizabeth Hall and Purcell Room cloakroom is closed. You won’t be able to bring any bags over 40 x 25 x 25cm into the venues, so please leave large bags at home.
We're cash-free
Please note that we're unable to accept cash payments across our site.
Access
Purcell Room is located in Queen Elizabeth Hall. For step-free access please use Royal Festival Hall JCB glass lift to Level 2 and enter via Riverside Terrace.
Talk to a member of staff at the auditorium entrance if you have a disability that means you can’t queue, or you need extra time to take your seat. They can arrange priority entry for you as soon as the doors open.