Page Title: A Beginner's Guide to Social Media | HubSpot Academy

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Page Description: This workbook includes additional readings and activities that will help you digest the information covered in each section of HubSpot’s free Social Media Certification course.

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Page Text: By completing this workbook, you will: Develop a social media strategy based on your company's buyer personas. Develop key performance indicators (KPI) for your social media strategy. Practice your new social media listening and monitoring processes. Build a social media content strategy that aligns with your business goals. Learn how to extend your social reach through user generated content and influencers. Build one-to-one relationships that delight your audience. More about this offer Welcome to the Social Media Certification workbook. You’re about to start an exciting journey to transform your understanding and approach to social media marketing. Today’s digital revolution has fundamentally changed how people gather and consume information. Gone are the days when consumers had to rely on companies to tell them what to buy and what to think about their products or services. Consumers instead prefer to discover relevant information on their own and through trusted friends or resources. Most importantly, they prefer to do so at a time and place most convenient to them. What Will You Learn in This Workbook? This workbook includes additional readings and activities that will help you digest the information covered in each section of HubSpot’s free Social Media Certification course. The content in the workbook runs parallel to the video course series. In addition, within each section of the workbook, there are links that guide you to the original course content. The content in the workbook together with the online course will solidify your understanding of social media. Frequently Asked Questions (FAQs) How do beginners use social media? If you're a beginner, the first thing to do is figure out which social media platform(s) to use. You'll want to optimize your profiles, connect your website or blog with your social media pages, add buttons on your site and find influencers in your niche. Maintain a balance between following and followers; don't just follow people blindly. Why do I need to fill out the information requested? We will always keep your personal information safe. We ask for your information in exchange for a valuable resource in order to (a) improve your browsing experience by personalizing the HubSpot site to your needs; (b) send information to you that we think may be of interest to you by email or other means; (c) send you marketing communications that we think may be of value to you. You can read more about our privacy policy here . What are the rules for social media? Social media is not a one size fits all solution. There are many rules and best practices that will help you engage with your audience, get more likes, shares, and followers. HubSpot's Free Social Media Workbook can help you develop internal social media rules that works for your needs. Is this really free? Absolutely! Just sharing some free knowledge that we hope you’ll find useful. Keep us in mind next time you have marketing questions! What are the types of social media? Social networking sites like Facebook, Twitter, and LinkedIn allow users to connect with friends, family members, classmates from high school and college. Image sharing & messaging sites like Instagram and Snapchat have seen major growth in the past few years as more people are using their phones for image capturing rather than a camera. Video sharing sites such as YouTube are great platforms for marketing videos but it's important to consider how they're used in your company or industry before you invest time into them. How do I start SMO? The best way to start Social Media Optimization (SMO) is by optimizing your content. This includes making sure it's engaging and shareable, using social media analytics to understand how people are interacting with your posts, experimenting with optimal posting times, and hashtags. You should also optimize your profiles for the various networks you're on. To learn more about SMO, download HubSpot's Free Social Media Workbook, filled with SMO tips. Get started with your social media workbook now

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