Page Text: What if my product is damaged upon arrival?
If you have received damaged merchandise you may be able to receive credit for the product. You must call CamFlor, Inc. within 1 working day of arrival and notify a sales representative. Please have the invoice ready when you call. You may also be asked to email photos of the damaged product and be requested to ship the merchandise back. If you do not notify us within one working day or take more than five days to do what was previously stated, we may not be able to provide you with credit.