Page Text: What WorldRemit does well
WorldRemit is fully regulated by multiple regulatory agencies including the FCA.
WorldRemit’s company structure has low risk. It has other revenue streams such as whitelabelling its services to 3rd parties.
iCompareFX customers make thousands of transactions a year through WorldRemit.
Where WorldRemit could improve
WorldRemit TrustPilot rating
WorldRemit has a TrustPilot score of Excellent with 4.5/5. What is concerning is the increasing number of poor TrustPilot reviews mainly related to issues which then requires talking with a customer service representative. WorldRemit is not actively responding to these complaints. iCompareFX will monitor these sources of customer feedback.
WorldRemit Score
WorldRemit scores relatively well in this category. They have lost points with the increasingly poor WorldRemit TrustPilot reviews. This score may have to be revised at a later date.
How to sign up to WorldRemit
Step 1
Sign up by providing your name, email address, residential address, and mobile number.
Provide details from your passport or driver's license to verify your identity.
You might need to upload your ID securely to complete the process.
Step 2
Inform WorldRemit of the desired transfer amount and select the destination country.
Choose a transfer method.
Depending on the destination country, these might include bank account transfers, cash transfers, topping up mobile airtime and mobile wallets, and door-to-door delivery.
Get a rate quote.
Confirm and pay
Confirm your transfer by accepting the quote.
Depending on the transfer method, provide the recipient's bank account details, mobile number, or address; or select a cash pick-up location.
Make your payment using any of the region-specific methods, which include debit cards, credit cards, prepaid cards, bank account transfers, ACH, Poli, Interac, iDEAL, Klarna (Sofort), Apple Pay, and Trustly.
Step 4
WorldRemit payment
WorldRemit begins the transfer process soon after receiving your payment.
The money reaches the recipient's bank account, a cash pick-up center, a mobile wallet, or as a mobile airtime top-up within a given time period.
Use the WorldRemit website or app to track your transfer.
FAQs
How does WorldRemit work?
WorldRemit is a currency exchange and international money transfer service. With a WorldRemit account you are offered much better exchange rates than the big banks. WorldRemit can send money to foreign recipients, like family and friends, for cash pick up and/or mobile credit top up. In some countries, such as India, you can even pay utility bills from overseas.
Does WorldRemit work in Nigeria?
WorldRemit customers cannot send money from Nigeria. WorldRemit does support sending cash for pick up, bank transfers, mobile credit top-ups and Page Mobile Money to Nigeria.
How do I contact WorldRemit?
WorldRemit’s Customer Service can be contacted by phone and through a website contact form. Phone support is available in 24 countries. The contact form is located on the Contact Us page on the WorldRemit website. WorldRemit advises to use the contact form first as their phone lines usually have long wait times.
How do I receive money from WorldRemit?
You can receive money from WorldRemit in the form of a foreign bank transfer, from cash-pick up locations or mobile credit top-ups. WorldRemit also allows bill payments in some countries such as India.
How long does it take to receive money from WorldRemit?
You can receive money from WorldRemit within one to two days. This is from the time WorldRemit receives the funds transfer payment.
How to cancel a WorldRemit transaction?
You can cancel the WorldRemit transaction within your account on the WorldRemit website or WorldRemit mobile app. If the transaction is already paid, it may not be possible to get your money back. Therefore, cancel the transaction as soon as possible to avoid disappointment. Refunds can take up to 7 days to be refunded to you.
Is WorldRemit legit??
Yes. WorldRemit is legit. It is fully regulated from the FCA. WordRemit customers make millions of international money transfers yearly.
Can I use a credit card on WorldRemit?
Yes. You can use a credit card as a form of payment for WorldRemit money transfers. You can pay WorldRemit by local bank transfer, credit and debit card, ApplePay and country specific payment options. Using a credit card may increase the fees on the money transfer.
Summary
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WorldRemit has a large global presence and extensive services for the individual. WorldRemit has no services available for business customers. WorldRemit not only supports international money transfers but also cash pick up, bill payments and mobile credit top-ups. Customers can receive international transfers into their WorldRemit wallet and use it to pay for services through its Mobile Money feature. Costs for transfers vary depending on the payment type, destination country and how the money is received. There are some WorldRemit reviews that are concerning but their overall score is relatively good.
Pros
Multiple funds delivery options are available
Wide availability for registration countries
Large support network for destination countries
Innovative services such as WorldRemit digital wallet
Fast payment options
Multi-language support on website and phone customer service
Cons