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Frequently Asked Questions
I have funeral insurance – can I use that? Should I keep paying it? What are my options?
If you’re currently paying funeral insurance, you have three options. The first is to cancel your funeral insurance payments, and convert to a prepaid funeral plan. This means you forfeit your potential payout, but this is likely the cheapest option if you’re planning on not requiring our service for three years or more. The second option is to continue paying your funeral insurance premiums, and also take out a prepaid plan. As funeral insurance simply pays out a lump sum of cash, this could be used by your family for anything (as a gift for a car, holiday, education etc) if you’ve also prepaid your funeral. The final option is to keep paying funeral insurance, and simply use that payout to arrange a Bare cremation when the time comes. This is what we recommend if you’re expecting to require our service in the next three years.
Do you guarantee the service if I haven’t finished my installments prior to passing?
If you happen to pass away prior to your installment plan being finished, we will absolutely still commence the service and undertake collection and the paperwork process. We will coordinate with your next of kin or family members to pay the balance due, at the price you locked in at the time you started the installment payments.
Can I pay in instalments other than monthly?
We currently offer monthly or fortnightly payment options. We are however going to start additional plans to ensure all Australians have access to an affordable funeral service. If you are unable to afford our monthly plans, but would still like a prepaid funeral, please give us a call on 1800 531 936 to discuss your options. We are here to help.
How are you so affordable?
We have a different business model to traditional funeral homes. By offering one simple package that can be arranged online or over the phone, we don’t have the same high overheads. We don’t require expensive physical locations to provide a high-quality service. We have used technology to automate many manual processes, which allows us to pass on those savings to our customers.
Should I pay now or wait to pay later?
The decision to purchase your prepaid funeral now or later completely depends on your current financial circumstances. The major benefit of prepaying with Bare Cremation is that you lock in today’s price – which is typically the lowest in the market. Paying now avoids any increase in prices, which can be substantial over many years. It also allows for peace of mind that you wont pass the stress and burden onto your family when the time comes. Paying later allows you to save money in the meantime, however you do run the risk that prices will increase.
Why do states or regions vary in price?
We aim to be the cheapest provider in every region we operate. The bulk of our costs are from the cremation fee and the transportation. In some states (such as Tasmania) the cremation fee is significantly higher than others. Our prices reflect the the local input prices of our services. We’re constantly working to get our prices as low as possible in all locations.
Your pricing page quoting a price saying “starting at” – why is my quote different?
The prices we have on our pricing page are typically for major cities and their surrounds. The slightly higher price for regional areas is primarily due to the increased transportation costs. Even with slightly increased prices, we are typically up to 50% cheaper than the local regional funeral home, which we are very proud of.
Why is the amount put in trust with Australian Friendly Society lower than the price I paid?
When you purchase a prepaid funeral, we are must legally remit GST immediately. That means we take out the GST component of the amount paid and send it to the Australian Tax Office. We also take our setup fee to pay for the administration and setup of your Prepaid Bond in a regulated fund with the Australian Friendly Society. All of these costs are clearly outlined on your prepaid funeral contract. If you have any questions at all, please don’t hesitate to call or email us anytime. We pride ourselves on complete transparency.
Are there any hidden fees in your price?
Our prices are fully inclusive, with no hidden fees. A major reason Bare Cremation was started was to offer an affordable and completely transparent funeral service. We are completely open about our pricing, which differentiates us from the traditional funeral industry.