Page Text: Certification
The Intershop Customer Support is there for you!
Our Customer Suppor Team ensures that your Intershop Commerce Platform always operates at peak performance. We aim to help you achieve sustained business success and growth.
A strong team of ISO certified Intershop experts
is dealing with your issue, not external service providers.
Support & Development work hand in hand
to provide our customers regular maintenance releases and source code updates. Intershop maintains close collaboration.
Our teams in Europe and the USA
are ready to assist you by email or phone. We’re also available 24/7 for emergencies.
Beyond support fixes,
ourteam also has extensive experience in optimizing systems. Contact us for details!
A perfect match: Our support agreements
Our support agreements are the perfect fit for your business needs and requirements. Choose among three packages that have proven their value to customers and partners over the years.
Maintenance Support
Covers Intershop on one production system and also on a development system.
All essential features, including:
Support via phone or email
Access to support website & knowledge base
3 contact persons