Page Text: CENTRALIZE PURCHASING
Unified Cart and Checkout
Centrally manage the buying process and deliver a unified checkout experience. Customers shopping across all of your channels can pick up where they left off and receive consistent pricing, discounts, and promotions.
Kibo makes it easy by allowing you to manage the workflow for active shopping carts, checkouts, submitted orders, wishlists, returns, and B2B quotes.
Elevate the Checkout Experience
Centralized Cart Management
Use the Kibo Admin to centrally configure and manage all aspects of the purchasing workflow, inclusive of pricing, tax, discounts, currencies, and checkout behavior. Manage these elements separately by site or standardize them across all channels.
Uniform Prices & Discounts
Centrally manage price, discount, and related data to ensure that carts across all channels and sites are always and consistently presenting your customer with the latest and most accurate pricing and promotions applicable to them.
Consistent Customer Checkout Experience
By centrally configuring the buying process and data elements, you’re able to deliver a consistent checkout experience to your customers across all channels, thereby delivering on key customer promises during and after the purchase cycle.
Cart and Checkout Key Features
Persistent Shopping Cart
Shoppers can go back to where they last left off, with the previous items in the shopping cart, saving time and speeding up the checkout process.
True Omnichannel Purchasing
Allow shoppers to assemble and complete carts in different channels. Access a shopper’s draft cart from the website in the store or vice-versa; empower a CSR to submit a draft cart on behalf of a shopper.
Subscription Purchasing
Leverage the Cart and Checkout APIs to support purchases of one-time and subscription products in the same purchase transaction; let the Checkout API automatically create the Subscription record.
Multi-Ship Support
Supports the ability for shoppers to ship different products in their cart to different delivery addresses, in a single transaction.
Wishlists & Quote Request
Empower shoppers to easily turn carts into public or private wishlists, or submit the cart for a quote request that your sales associate can service.
Customer Service Assistance
Enable Customer Service Representatives to provide superior service by assisting customers with creating orders, applying discounts, and completing the sale—all while on the phone with the customer.
Industry Findings And InsightsUnified Commerce’s 7X Impact on Revenue
Companies with unified commerce were 600% more likely to see higher revenue than their peers during pandemic.
Leading capabilities for Kibo
Kibo Scores Highly for Composable Commerce
Learn why Kibo scores highly for the Composable Commerce use case, and the robust backend commerce capabilities to help retailers grow their digital business.