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How can we help?
The first step is to get in touch with us by completing a secure form. Click here to complete now.
We have a dedicated team that will help you get back on track. We will talk through your circumstances to understand what options are available to help improve your situation.
Together, we will make a plan that suits your needs. This may involve moving payment dates, waiving late fees or arranging a payment plan. If you have any other questions about Afterpay. Be sure to check out our Help Centre.
Other resources
National Debt Hotline is a not-for-profit service that offers step-by-step guides to tackle common debt problems.
Way Forward is a not-for-profit organisation that offers free support for people to manage and repay their debts. Way Forward can help if you have debts across multiple creditors, are experiencing financial difficulty and would benefit from someone negotiating with lenders on your behalf.
Financial counsellors
If you are a financial counsellor, please contact us at: [email protected] We will be in touch via your preferred contact method.
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