Page Text: What is the minimum rental period?
The minimum rental period is 12 months for golf equipment, but that’s only if you want to return your gear. You can apply to buy any time, even after one day.
We like to keep things simple. Plus, we would never stand in the way of true love. Sometimes you only need one day to know you’ve found the one.
How do I return my gear?
It’s simple. All you need to do is give our team a call on 1300 858 911 or send them a quick email with your details to info@studio19.com.au. They will help you organise a pickup. There is a return freight fee for this option though.
Or, if it’s easier, you can drop the gear back to the store you got it from. If you take in, give us a call to let us know so we can double-check all rental payments have been stopped.
Do I need to return all my gear at the same time?
Not at all. When you’re trying new things, you have to find the right fit. You might love your camera but be ready for a new lens. Or you love the guitar but you’re ready to upgrade your amp.
You can return one item and keep the other. Again, get in touch with our team on 1300 858 911 or send a quick email to info@studio19.com.au. We’ll help you organise everything.
What about insurance?
We offer an optional protection plan with most of our gear. Our protection plan is different from insurance and doesn’t cover every eventuality. It does protect you from accidental damage, fire and theft in Australia though. Our team will be happy to run through this with you have you have any specific questions.
Checking with your own insurance company is a good idea. Often rentals are covered by your contents insurance.
How are payments debited?
To keep things simple, payments are charged on a set date each month from a debit or credit card. If a payment date falls on a weekend or a national public holiday, you will come out on the next business day.
What if I miss a payment?
Missing a payment happens. If you know your payment is going to bounce, let us know a business day beforehand and we will hold it for you. If we don’t have time to hold the payment for you a $16 fee will be added to your account. Please don’t be concerned though, missing one payment has no negative impact on your credit score.
What if I rent for the full 36 months? Do I automatically own the goods?
If you continue to rent for the maximum 36 months, we will contact you and help you finalise your agreement. But you don’t automatically own the gear. Because it is a rental, there is always a one-off payment at the end to own the goods.
The longer you rent, the smaller that payment becomes due to the item devaluing. For example, if you were to apply to buy at one month, the cost is very close to the original value of your item. Whereas, if you apply to buy at 36 months the cost is more likely to be around the value of one rental payment.
Please see our rental calculator to get an idea of the apply to purchase pricing.
What others have to say…
“Thanks Studio 19 for offering such a great option to help people explore their passions and for your fast professional service. Thanks to you I was able to get this amazing guitar, and thanks again to John at Global Music Revolution for all his help”
- Graham, Facebook
“Thanks Studio 19 for offering such a great option to help people explore their passions and for your fast professional service. Thanks to you I was able to get this amazing guitar, and thanks again to John at Global Music Revolution for all his help”
- Stephanie Johnson, Bunnings Australia
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Studio 19 Rentals is a trading name of The Polygon Group Pty Ltd – ABN 98 066 641 325 | Australian Credit License No. 412456