Page Text: Home › FAQs
If you’re thinking of renting for the first time you probably have a lot of questions. We’ve done our best to answer all the most common questions we get asked. If the answer you’re looking for isn’t there please feel free to contact us at our head office. If your question is about a product, we recommend you contact the store. They have a much deeper knowledge of their products and stock levels than we do.
How does Studio 19 Rentals Work?
Instead of having to buy something outright, you can rent and take it home for a small payment each month.
You can rent for up to 36 months if you like. And if you’re finished with the equipment (you might even find something you like more) you can give the goods back any time after the minimum rental period.
If you love everything and want to keep it all forever, you can apply to buy any time.
At Studio 19 we understand passion, our company was built on it. We want everyone to have access to the things that ignite and inspire their creativity.
What is the minimum rental period?
The minimum rental period for most products is 6 (12 months for a small selection), but that’s only if you want to return your gear. You can apply to buy any time, even after one day.
We like to keep things simple. Plus, we would never stand in the way of true love. Sometimes you only need one day to know you’ve found the one.
How do I return my gear?
It’s simple. All you need to do is give our team a call on 1300 858 911 or send them a quick email with your details to info@studio19.com.au. They will help you organise a pickup.
Or, if it’s easier, you can drop the gear back to the store you got it from. If you take in, give us a call to let us know so we can double-check all rental payments end.
Do I need to return all my gear at the same time?
Not at all. When you’re trying new things, you have to find the right fit. You might love your camera but be ready for a new lens. Or you love the guitar but you’re ready to upgrade your amp.
You can return one item and keep the other. Again, get in touch with our team on 1300 858 911 or send a quick email to info@studio19.com.au. We’ll help you organise everything.