Page url: https://www.paypal.com/au/webapps/mpp/rewardscard-50klaunchoffer/acquisition?crsc=directsource

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Page Title: PayPal Rewards Card - Faq

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Page Description: $0 Annual Fee and earn uncapped points to spend at over 750,000+ eligible PayPal businesses

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Page Keywords: PayPal, credit, credit card, shopping, rewards

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Page Text: Log In Sign Up PayPal Rewards Card A $0 annual fee credit card that earns uncapped reward points you can spend at over 750,000 eligible PayPal businesses! We are not currently accepting new applications for the PayPal Rewards Card. Any inflight applications will continue to be processed. Existing cardholders can continue to enjoy the benefits of the PayPal Rewards Card. Managing your account How do I contact the PayPal Rewards Card Team? How do I contact the PayPal Rewards Card Team if I am overseas and cannot see the ‘PayPal Rewards Card’ tile in my PayPal account? What do I do if I can’t see my PayPal Rewards Card in my PayPal wallet? What do I do if I can’t see my PayPal Rewards Card in my PayPal account? How do I update my contact and/or demographic details? How do I update my mailing or residential address? Does my card have payWave? How can I withdraw cash from my PayPal Rewards Card? Will I get charged interest? Can I request that I no longer receive communications electronically? Additional Cardholders Can I add an Additional Cardholder? What does an Additional Cardholder have to do before using the card in-store? What does an Additional Cardholder have to do before using the card for PayPal purchases? How can an Additional Cardholder access their PayPal Rewards Card online account? How can an Additional Cardholder contact the PayPal Rewards Card Team? My nominated Additional Cardholder has not received any emails regarding their PayPal Rewards Card. Does an Additional Cardholder need to have a PayPal account? How can an Additional Cardholder access their account details and transaction history? What should an Additional Cardholder do if their physical card is lost or stolen? Lost, Stolen or Expired Card What should I do if my physical card is lost or stolen? What should I do if I lose my physical card and then receive a replacement card? What should I do if I receive a renewal card when my original PayPal Rewards Card expired? Can I continue to use my physical card if I remove the digital equivalent in my PayPal wallet? Who do I contact if I am having issues with my PayPal wallet? Deceased Estates What happens when someone who holds a PayPal Rewards Card passes away? What happens once you notify us? Who can access the deceased customer’s account details? How can I get information on payments to or from the deceased customer’s account? What documents are needed to finalise the Estate? What happens after the required documentation is sent? Will I be responsible for the deceased customer’s debt? Are there forms that need to be completed to process the Estate? Letter of Authority and Power of Attorney How do I apply for a Letter of Authority or Power of Attorney? What happens when someone who holds a PayPal Rewards Card requires or has a Letter of Authority or Power of Attorney? Who can access the customer’s account details? What documents are needed to finalise the application for Power of Attorney or Letter of Authority? Hardship How can the PayPal Rewards Card team support me with financial hardship? Your online account How do I activate my card? What are my options to manage my PayPal Rewards Card account? How do I access my PayPal Rewards Card account online? What if I’ve forgotten my PayPal password? How do I reset my password? I am having issues with the One Time PIN as I have a new mobile number? How do I securely submit a document to the PayPal Rewards Card Team? Payments How can I pay my PayPal Rewards Card bill? How can I pay bills with my PayPal Rewards Card? What is Direct Debit Auto Pay? How do you calculate my minimum monthly repayment? Where can I find the BPAY details to pay my PayPal Rewards Card? What do I need to know about my available credit limit? How do I pay bills with my card? What is my interest free period? Can I request to change my credit limit? How do I close my account? Security How does the PayPal Rewards Card Team protect my PayPal Rewards Card account? How does the PayPal Rewards Card Team protect my financial data? What if I notice a suspicious transaction? Balance Transfers How does a Balance Transfer work? How does a Balance Transfer affect the interest charged on my account? What interest will be charged on any outstanding balance post the expiry of the Balance Transfer offer? What is the amount I can request for a Balance Transfer? How can I apply for a Balance Transfer? How can I get the most out of my Balance Transfer? What are the benefits of closing my other credit card(s) and loans after a Balance Transfer? If I have Balance Transfers at different rates, which one does my credit card payments get applied to first? What is a Balance Transfer fee and how is it calculated? What debts can be included in a Balance Transfer? What debts cannot be included in a Balance Transfer? How much can I transfer as part of a Balance Transfer? What happens if the total amount of the balances I want to transfer are more than my Credit Limit? Do Balance Transfers earn Rewards Points? How long will a Balance Transfer take to process? How will my Balance Transfer affect my interest free days? Fixed Payment Options (Instalment Plans) What is a Fixed Payment Option (Instalment Plan)? Is the Fixed Payment Option (Instalment Plan) amount part of my existing Credit Limit? Can I have more than one Fixed Payment Option (Instalment Plan)? Is there a Fixed Payment Option (Instalment Plan) fee? How do I apply for a Fixed Payment Option (Instalment Plan)? How do I make the monthly instalment repayment? How does it appear on my statement? When will I be charged my first monthly instalment? What happens if I miss paying the initial interest charge or Monthly Instalment payment by the Payment Due Date? Can I pay more than my Monthly Instalment? Can I change the term of my Fixed Payment Option (Instalment Plan)? Can I pay off my Fixed Payment Option (Instalment Plan) anytime? Can I cancel my Fixed Payment Option (FPO, or Instalment Plan) anytime? Does a Fixed Payment Option (Instalment Plan) earn Reward Points? The Fixed Payment Option (Instalment Plan) is subject to eligibility criteria. What is the difference between a PayPal Rewards Card Instalment Plan and PayPal Pay in 4? Concierge Services What types of requests can Concierge Services help with? How can I contact Concierge Services? What goods and services cannot be requested with Concierge Services? Can I return tickets purchased via Concierge Services? Does it cost me anything to use Concierge Services? How do I pay for the booking or purchase made via Concierge Services? Are any purchases I make using Concierge Services insured? What should I do if my purchase made via Concierge Services has not been delivered? What should I do if the purchase made via Concierge Services has been incorrectly charged? Statements How can I access my statement? How will you send my statement to me? How do I read my statement? How do I update my Personal Details? Travel Tips What are some of the tips when I travel overseas? Update your mobile number Check the expiry date on your card Know your PIN

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