Page Text: AS A CHILD OR YOUNG PERSON VISITING PUFFING BILLY RAILWAY, I NEED:
To be safe and feel safe, no one can abuse or hurt me.
To be allowed to be a child and be treated with respect.
If I am an Aboriginal child, to feel accepted, supported and safe to be proud about where I come from, that I have different beliefs or like different things.
To have a say and be heard.
To give my own feedback about the activities of the Railway.
To be provided with information about the choices I have and where I can go if I have a problem.
To tell someone if I am unhappy or feel unsafe.
To have a worker who is there for me.
To have fun and do activities that I enjoy.
WHO TO TELL
If you feel hurt, upset, worried about something you have seen or heard, or you feel uncomfortable about what someone has done to you or someone else, please tell us.
If a child is in immediate danger, please contact
Victoria Police on 000
Child Protection Services on 1300 650 172 as soon as possible.
If you have any Child Safe concerns while at the Railway please call
Child Safe Ambassador – Human Services Manager on 03 9757 0715.
FOR THE PARENTS AND CARERS
Our Children, Our Focus, Our Future, Speak up!
As a parent, you are frequently choosing activities, services or programs for your child. To be confident your child is welcome and safe when attending Puffing Billy Railway, you need to think about a range of issues.
Ask questions and speak up – please ask how the Railway meets child safety standard requirements – it’s your right.
Talk to and listen to your child – how a child experiences the world is different from adults. It is only through the eyes of your child that you can gain a sense of how safe the Railway feels to them.
We would love to hear from you, please take the time to give us your feedback on your and your child’s day out at Puffing Billy Railway.
Press the feedback button to fill in our feedback form.
Speak Up
The Child Safe Reporting and Response Procedure
Puffing Billy Railway encourages the reporting of safety concerns and suspicions and allegations of child abuse. Anyone who raises a concern or makes an allegation should feel confident, comfortable and supported in doing so. All children who raise a concern should be listened to and taken seriously.